Please wait 3-5 working days for your order. If your package has not arrived within this time check if the carrier has not left a card informing you of an attempted delivery. If no card has been left, contact our customer services team by e-mail and we will check what is going on.
You can cancel your order until it as not marked as shipped. For this you need to contact us by mail to firstname.lastname@example.org, and explain the situation and attaching the order ticket of our site with your order details.
Yes, in our descriptions we mention the real product specifications like the colors available, the type of lining, and some more interesting information. Please, read all the descriptions before submit an order.
Yes you can, but only before the item is marked as dispatched. For cancelation you should send an e-mail for email@example.com explaining the situation and attaching the order ticket for the order you want to cancel.
Once your order has been cancelled/refunded you will receive an e-mail confirmation. Make sure the e-mail address you provided is a valid e-mail and make sure also that our e-mail address is not marked as spam on your list.
Yes, if you find that the product is unsuitable please return it in its original unused condition with all packaging and tags intact within 15 days after you received it, for either refund or an exchange. Please contact us before returning an item and make sure you use registered mail option when registering the shipment. When we receive the package back we will check it and perform a refund.
Kouros Cases, property of KRS Acessórios para Dispositivos Móveis LDA, is placed in the historic town of Guimarães, Portugal. It’s a beautiful world heritage city, and in 2012, the European capital of culture.
"I got my leather strap Kouros 2 case. It is a work of art! The leather & the white stitching is beautiful! I love it. Thank you so much. I have been buying your cases exclusively since my iPhone 5. In my opinion, you have the best leather sleeves in the business. Thank you so much! You have a customer for life. "
About KOUROS CASES
KOUROS designs, produces and markets a range of leather cases and covers for smartphones and tablets, among other mobile devices. We offer a comprehensive range of products, always with the goal of adding and preserve the value of your device! The company is a reflection of the ultimate desire of a group of portuguese entrepreneurs that aspired to launch themselves into the business world...